Faq

1. What is SoftLaunchers.com?

SoftLaunchers.com is a digital platform that provides software applications, CMS themes and plugins, and mobile apps for learning, testing, and development purposes only. We do not sell production-ready or commercially licensed software.


2. Are the licenses provided by SoftLaunchers.com genuine?

No. The licenses and activations provided are not genuine commercial licenses. They are intended strictly for educational and testing use. For production or commercial use, customers must purchase original licenses from the official developers or authorized resellers.


 3. Is SoftLaunchers.com affiliated with Microsoft, Apple, or other software vendors?

No. SoftLaunchers.com is not a reseller or authorized partner of Microsoft, Apple, or any other software vendor. We do not claim any affiliation or endorsement from the original developers of the products listed on our website.


 4. What types of products do you offer?

We offer:

  • Microsoft and macOS supported applications (installation and activation)
  • CMS themes and plugins for WordPress, Joomla, Drupal, and Magento
  • Android and iOS mobile applications

 5. Do your products include future updates?

  • Standalone software (Windows/macOS): No future updates are provided.
  • CMS-related products (themes, plugins, modules): Future updates are included, subject to availability.

 6. How long is support available for purchased products?

Products purchased under a Regular License are supported for up to 6 months from the date of purchase.


 7. Can I use your products in a live or production environment?

No. All products are intended for non-commercial, non-production use only. They are suitable for testing, learning, and development purposes.


 8. What is your refund policy?

Refunds are available only if:

  • The request is made within 24 hours of purchase
  • The product has not been activated and is found to be non-functional

To request a refund, you must submit a support ticket detailing the issue to support@softlaunchers.com.


 9. How do I contact support?

You can reach our support team by emailing support@softlaunchers.com. Please include your order ID and a detailed description of your issue.


10. Do you provide links to third-party websites?

Yes, we may include links to third-party websites for reference or convenience. However, we are not responsible for the content, privacy policies, or practices of these external sites. Use them at your own discretion.

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